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Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your data.

By using our services, you agree to the privacy policy.

Information We Collect

  • Discord Account Information:
    • Discord ID and username
    • Discord avatar
    • Discord server memberships for verification purposes
    • Email address for account communications and marketing
  • Guild Listing Information:
    • Guild name and description
    • Recruitment requirements and status
    • Contact information for recruitment
    • Guild achievements and focus areas
  • Usage and Preference Data:
    • IP addresses and device information
    • Browser type and version
    • Search and browsing patterns
    • Performance and error data
    • Communication preferences
    • Marketing opt-in/opt-out choices
    • Interaction with our marketing emails

How We Use Your Information

  • Service Provision:
    • Authentication and account management
    • Guild discovery and recruitment features
    • Guild listing management
    • Communication about service updates
  • Marketing Communications:
    • Promotional emails about new features and services
    • Special offers and discount notifications
    • Newsletter updates about the platform
    • Community events and announcements
  • Service Improvement:
    • Search and discovery optimization
    • Feature development and enhancement
    • Bug fixing and technical support
  • Integration with GuildManager:
    • Synchronizing guild information
    • Verifying guild ownership and permissions
    • Enabling seamless recruitment workflows

Data Storage and Security

  • Data Storage:
    • Guild listings are stored on secure servers in the NA region
    • Regular backups of listing data are maintained
    • Data retention periods align with legal requirements
  • Security Measures:
    • Encryption in transit and at rest
    • Regular security audits and updates
    • Access controls and monitoring

Data Sharing and Third Parties

  • Service Providers:
    • Discord (authentication and integration)
    • LemonSqueezy (payment processing)
    • GuildManager (guild data integration)
    • Analytics and monitoring services
  • Data Protection: Third-party services are carefully selected and required to maintain appropriate security measures.

Your Rights and Choices

  • Access and Control:
    • View and manage your guild listings
    • Update or correct listing information
    • Control listing visibility and recruitment status
    • Manage your communication preferences
    • Opt-out of marketing communications while maintaining service notifications
    • Request data deletion (subject to retention requirements)
  • Communication Preferences:
    • Choose which types of emails you want to receive
    • Adjust notification frequency
    • Unsubscribe from marketing emails while maintaining essential service communications
  • Account Deletion: You may request account deletion through our Discord support channel. Note that some data may be retained as required by law or for legitimate business purposes.

Cookie Policy

  • Essential Cookies: Required for basic functionality, authentication, and security.
  • Analytics Cookies: Help us understand how users search for and interact with guild listings.
  • Preference Cookies: Remember your search preferences, filters, and display settings.
  • Integration Cookies: Enable seamless interaction with GuildManager and other integrated services.

Changes to Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or services. Significant changes will be communicated through:

  • Email notifications to guild owners
  • Discord announcements
  • Notices on your guild listing dashboard

Continued use of GuildFinder after policy changes constitutes acceptance of the updated terms.

Contact Us

For privacy-related questions, concerns about your guild listings, or data requests, please contact us through our Official Discord Server. Our support team is committed to addressing your privacy concerns and ensuring the accuracy of your guild's information.